CRM Communications Strategist & Copywriter (12-Month Contract) - Remote in Bali

Join Wise Payments, a global leader in international money transfers, as our first CRM Communications Strategist & Copywriter in the APAC region! Based in Bali, you’ll play a pivotal role in shaping how we engage with customers through personalized communications. As part of our dynamic team, you will craft compelling content that resonates with our diverse customer base, leveraging data-driven insights to enhance customer relationships and drive engagement.

At Wise Payments, we are committed to fostering a culture of innovation and collaboration. In this role, you will work closely with cross-functional teams to develop and implement communication strategies that align with our business goals. You will use tools like Mailchimp, HubSpot, and Google Analytics to track performance and refine your approach.

This is a 12-month contract position offering a competitive salary of IDR 25,000,000 to IDR 35,000,000 per month. If you are passionate about crafting customer-centric communications and thrive in a dynamic, remote-first environment, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

• Develop and execute CRM communication strategies that enhance customer engagement and loyalty.
• Create compelling copy for emails, newsletters, and social media campaigns using tools like Mailchimp and HubSpot.
• Analyze customer data to personalize communications and improve customer experiences.
• Collaborate with marketing, sales, and product teams to align communication efforts with business objectives.
• Monitor campaign performance using Google Analytics and other analytics tools to refine strategies.
• Stay updated with industry trends and best practices in CRM communications.
• Manage multiple projects simultaneously, ensuring timely delivery and high-quality output.
• Provide regular reports and insights to stakeholders on the effectiveness of communication initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Communications, Journalism, or a related field.
• Minimum of 3 years of experience in CRM communications, copywriting, or a similar role.
• Proven experience with CRM tools such as Salesforce or HubSpot.
• Strong understanding of data analytics and customer segmentation.
• Excellent written and verbal communication skills in English.
• Ability to work independently and manage multiple projects in a fast-paced environment.
• Creative thinker with a keen eye for detail and a passion for storytelling.
• Familiarity with A/B testing and multichannel communication strategies.

🛠️ Keahlian

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